Your safety first
Following the sanitary directions of our ministries of Health and Tourism, we applied the below safety protocols at Philoxenia Hotel and have ensured a safe environment to our guests and staff.
Please note that the moment any possible changes on the mandatory protocols will be revealed by our ministries for the this season, we will publish them here in order to inform you accordingly.
The check-in and check-out time is modified in order the rooms to be cleaned in even more detail along with social distance purposes. Consequently, the check in starts at 15.00 pm and the check out ends at 11.00 am.
During the check-in/out procedure, a distance of 2 meters between the front office and the guests is required. At the reception area, you will find free single use masks and gloves.
All hard surfaces are cleaned by approved disinfectants and all cloth materials with steam cleaner.
Bed sheets, pilow cases, and towels are gathered in closed cases and being washed at 70 C in order to be decontaminated. All rooms after being decontaminated are left with balcony doors open in order fresh air to be circulated in the interior.
All shared areas and surfaces were daily cleaned using disinfectants which are approved by our national organization for medicines.
Furthermore, none except the residents and the staff of the hotel is allowed to enter at the interior areas of the hotel as a measure against any possible transmission.
The tables are distanced at minimum 1,70 meters. Guests are able to find hand sanitizers on each one of them as well as on the reception desk and at each entrance of the hotel. Guests can also find masks and gloves at the reception.
The buffet's cutlery and plates are washed in high temperature (70 C) washing circle in order to provide the best possible hygiene.
Following our high sanitary standards, we focus on the daily decontaminating of the hotel areas, providing a clinical environment an excellent hygiene to our guests and staff.